Emergency Management for Everywhere
The Strata Platform delivers leading edge Computer-Aided Dispatch (CAD) capabilities for agencies around the globe, serving 9-1-1, Law Enforcement, Fire and EMS agencies of any size and in any language.
What differentiates Strata is its fault tolerance, extensive configurability, breadth of functionality, and its ability to integrate with all communications and information systems. Paired with the EMERES commitment to timely and reliable customer support, Strata is a proven and durable solution to help agencies make the best decisions, shorten response times, and maximize first responder safety.
Trusted Around The Globe
Strata users consistently point to the high-caliber customer experience the platform and EMERES support delivers. Start a conversation about how Strata can meet your specific needs.
Scalability
Scale to dozens of sites, hundreds of positions, and thousands of mobile devices; current customers at city, county, province, state and national levels.
Resiliency
No single point vulnerability of software or hardware. Local survivability of communication centers even when communication is lost with the server farms.
Multi-Discipline Communication Centers
Strata CAD users can follow tailored, structured protocols to determine and easily create responses for all agencies needed for a given incident.
Law Enforcement
Scheduling and rostering, geofencing, self-initiated activities, state and local database queries, planned events, ASAP alarm processing, and camera and radio integration.
EMS
Shift stages, post location assignments, move ups, system status management, integration with EMD protocols, advanced unit recommendations, non-emergency transports, and EPCR integration.
Fire
All EMS features plus run cards, shared crews, premise information, building risks, alarm levels, and station alerting.
Strata CAD offers comprehensive call taking, dispatch, supervision and incident management capabilities. It supports a variety of industry standards and regulations including NENA, APCO International, CJIS, and NFPA. All backed by EMERES' mandatory compliance guarantee.
The highly adaptable user experience allows CAD users to:
- Follow consistent, efficient and effective methodology to process calls for service
- Easily classify non-emergency calls
- Avoid duplicating events
- Leverage unit recommendations and situation awareness to respond effectively to emergencies and manage first responder safety
- Capture and share multimedia incident information
- Manage agency response times and first responder safety
- Collaborate with external agencies and services
Strata's optional NG9-1-1 compliant softphone can seamlessly integrate with leading telephony solutions. It offers a streamlined call handling process sharing the same computer, display, sign-on, map, reporting and audit trail capabilities.
In concert with CAD, it efficiently handles:
- 9-1-1 voice calls
- Texting and multimedia
- ALI and additional data
- Conversation recording
- Transcription and translation
Strata mobile applications are available for laptops, tablets, and smartphone devices running Windows, Android and iOS. Mobile apps enable:
- Duty rostering
- Regular updates of unit location and status
- Self-initiated activities
- Two-way exchange of CAD event information with disconnected mode in the event of a network disconnection
- Access to supplemental information on locations, persons, and vehicles from internal and external sources
- Chat messaging between agency personnel
Customize CAD forms, terminology, and workflows to meet your agency's specific needs. Strata comes standard with over 10,000 parameters that can be right-sized for your agency:
- No additional fees to leverage Strata's extensive configurability options
- Align terminology and form layouts in a familiar way, reducing the learning curve for users
- Enhance operational effectiveness in regions of the world where location information may be more challenging with integration to the EMERES Citizen App or other 3rd party location tools
- Ready-made integrations from the PSAPP Market can be quickly deployed
PSApp Market
Benefit from a wide selection of components, applications, services and quick-connect interfaces available in the Public Safety Application Market (PSAPP).
Check the PSAPP Market for solutions that align with your specific needs, including complimentary options.
Visit the PSAPP Market
Location & Additional Data Connector
Add RapidSOS location and additional data capabilities to Cirrus with RapidSOS.
Z-Axis Data Connector
Convert elevation data received from 911 callers and other sources to height above terrain (HAT) data, and display elevation on 2D and 3D maps within Cirrus Map.
Fire RMS Connector
Send data from Cirrus CAD to FirstDue's NFIRS compliant RMS solution.
Building Career-Long Relationships
With an average tenure of over 20 years, the EMERES operations and support team aim to build relationships that provide customers with consistency and accountability. Customer service excellence comes standard with every EMERES customer receiving:
- A dedicated account manager for your agency
- 24/7 phone support
- Email and self-service support portals
- Electronic knowledge base and training materials
- Peer-to-peer education and information sharing opportunities