Shape Your Future with Cirrus

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The Cirrus Public Safety Platform provides extensive customizability within a dedicated, secure environment. It can be deployed through the cloud, on-premises, or a hybrid combination of the two.

It's powerful features can be commanded with keyboard, command line, point-and-click and drag-and-drop ease, while a universal API provides users with the ability to create custom integrations with full support from the EMERES team.

Cirrus serves North American 9-1-1, Law Enforcement, Fire, and EMS agencies of all sizes. It's equally robust for single discipline deployments and multi-agency use that delivers customized configurations suited to each partner.

In short, Cirrus is equipped to solve and evolve, harnessing the depth of discipline-specific systems with broad compatibility and flexibility.

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Reliability and customization are no longer tradeoffs of a Cloud service.

Cirrus' cloud-native design supports AWS GovCloud, private cloud and on-premises deployments. It supports local survivability of client applications even in the event of a loss of network connectivity. All delivered with unprecedented customization capabilities.

Welcome to Cirrus

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A Superior Cloud Environment

Deploy Cirrus from the cloud, on-premises, or in a hybrid model. Whatever you choose, your agency's data resides in a single-tenant environment, not co-mingled with other users. Your data remains completely within your control and access protocols.

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Scale To Your Specific Needs

Regardless of where you deploy, Cirrus applications are accessed via web app to eliminate the need for frequent license transfers and time-consuming backup and restoration when platform updates occur.

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Recognized CAD Heritage

Cirrus is the third CAD solution developed, from the ground up, by the EMERES team. It inherits decades of domain expertise, development know-how, and a track record of long-lasting customer relationships.

Cirrus CAD offers comprehensive call taking, dispatch, supervision and incident management capabilities that can be tailored to meet the needs of the most demanding 9-1-1, Law Enforcement, Fire and EMS agencies.

The highly adaptable user experience allows CAD users to:

  • Follow consistent, efficient and effective methodology to process calls for service
  • Easily classify non-emergency calls
  • Avoid duplicating events
  • Leverage sophisticated unit recommendations and situation awareness to respond effectively to emergencies and manage first responder safety
  • Capture and share multimedia incident information
  • Manage agency response times and first responder safety
Cirrus CAD interface

Cirrus Mobile CAD is available for laptops and tablets with a modern web browser and smartphone devices running Android and iOS. CAD Mobile enables:

  • Duty rostering
  • Regular updates of unit location and status
  • Self-initiated activities
  • Two-way exchange of CAD event information with local offline mode in the event of network disconnection
  • Access to supplemental information on locations, persons, and vehicles from internal and external sources
  • Chat messaging between agency personnel
Cirrus Mobile CAD interface

Eliminate the hassle and hidden costs each time there's a need for a new integration or customization. Cirrus is built on a universal API meaning:

  • No API access fees when you need to connect Cirrus to other solutions in your overall technology suite
  • The optional Cirrus Studio provides agencies with unparalleled power to adapt Cirrus to their evolving needs. In-house customization or builds can be implemented unilaterally or with dedicated and timely support from EMERES
  • Full ability for your agency to pursue best of breed solutions that can handle evolving needs
  • Ready-made integrations from the PSAPP Market can be quickly deployed
Cirrus universal API diagram

Cirrus' built-in reporting and dashboard application allows agencies to design their own custom report and dashboard templates. Reports can be developed to reflect current standards and easily modified over time as needs evolve. Dashboards allow near real-time data to be displayed in the PSAP, supervisor offices, and other key locations.

The reporting and dashboard application provides:

  • Role-based access control for reports and dashboards
  • Flexible, agency-controlled author tools to design report and dashboard templates
  • The ability to schedule reports, run reports manually, or trigger reports based on defined events or parameters
  • Print and electronic distribution options with detailed audit logs
  • High resolution charts and components for easy export into presentation materials, such as PowerPoint
Cirrus reports and dashboard interface

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PSApp Market

Benefit from a wide selection of components, applications, services and quick-connect interfaces available in the Public Safety Application Market (PSAPP).

Check the PSAPP Market for solutions that align with your specific needs, including complimentary options.

Visit the PSAPP Market

Location & Additional Data Connector

Add RapidSOS location and additional data capabilities to Cirrus with RapidSOS.

Z-Axis Data Connector

Convert elevation data received from 911 callers and other sources to height above terrain (HAT) data, and display elevation on 2D and 3D maps within Cirrus Map.

Fire RMS Connector

Send data from Cirrus CAD to FirstDue's NFIRS compliant RMS solution.

Dispatcher answering a call

Building Career-Long Relationships

With an average tenure of over 20 years, the EMERES operations and support team aim to build relationships that provide customers with consistency and accountability. Customer service excellence comes standard with every EMERES customer receiving:

  • A dedicated account manager for your agency
  • 24/7 phone support
  • Email and self-service support portals
  • Electronic knowledge base and training materials
  • Peer-to-peer education and information sharing opportunities